Payments, Shipping, & Returns


Online Store

  • Credit Card
  • PayPal
Mail in Order Form
click to download
  • Check
  • Purchase Order (City & County Govt. only)
Phone Order
  • Credit Card

You can still place an order over the phone and pay by check or purchase order (City & County Govt. only), but your order will not be processed until the check is received in the mail or purchase order (City & County Govt. only) has been faxed.


Next Day Air, Next Day Air Saver, 2nd Day Air, and 3 Day Select orders
MUST be placed by noon CST in order to be shipped that day. We ship Monday-Friday except for holidays.

PayPal users selecting echeck
method for payment must be aware their order will NOT ship
until the echeck has cleared in 4-10 days.

Orders are shipped via United Parcel Service (UPS) and United States Postal Service (USPS)  Priority Mail - 1-3 day shipping depending on your location. You can check the time in transit for shipping from zip code 75670 on the UPS website. UPS charges a minimum one pound rate for any order under one pound. 

UPS does not include Saturday or Sunday or UPS holidays in their shipping days.

For example:
 A package shipped 2nd day air on Friday will be scheduled for delivery on Tuesday, etc.  Online orders placed after 12 PM on Friday through 12 PM on Monday will be shipped on Monday except on USPS/UPS holidays--
then we will ship the next business day. 


If you need to return a product for any reason, there will be a restocking fee of 25% of the product's price. If the product is damaged or in a condition other than what it was in when it was shipped to the customer, no refund will be issued.

Still have questions? Call us at (903) 927-2255